Shipping Policy

Shipping Time

 

Your order will be shipped within 3 business days if the products are in stock. And all orders will be shipped within 7 days once the products become available.

The total time it takes to receive your order is shown below:

The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

Processing time: The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

Shipping time: The time for your item(s) to travel from our warehouse to your destination. The shipping time depends on the shipping method you choose. Please refer to the shipping rate section for details. 

Shipping from your local warehouse is significantly faster. Some charges may apply in this case.

 

When you order from Ebeestock.com, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process.

 

Shipping Method & Shipping Rates

You could choose the shipping method you prefer when checkout, different shipping methods will have different shipping rates and shipping times. Details please refer to following:

Shipping Method Shipping Rates Shipping Times
Flat Shipping (Promotion) $10 About 5-30 Working Days to Worldwide

Standard Express(0.5KG starting price listed)

Based On Weights About 5-15 Working Days to Worldwide

Priority Express (0.5KG starting price listed)

Based On Weights About 3-7 Days to Worldwide
ATTENTION!!!
 
Ebeestock offers a flat shipping rate of $10.00 for all orders(EMS SMALL PACKET). You will receive an email notice within 24 hours if your order was rejected by EMS. Simply reply to the email to get help from our human agent. 
 
For the Express shipping plan, the listed price is an estimated value for a 0.5KG package. We will have a human agent contact you by email or phone if the actual cost of shipping exceeds the amount you paid.
 
In addition, the transit time depends on where you're located, the shipping method you choose, and where your package comes from. We will keep you informed of any problems here to help you get your order as soon as possible.  

Because of global COVID-19, we cannot ensure the delivery time by sea (normally 25-60 days), as many ships stayed in the port and all logistics service providers are affected. Meanwhile, the freight cost by sea has risen a lot than before, for some overweight package, we cannot afford this cost and will need you to cover the extra freight cost. We suggest you should choose a faster shipping method in this case, and we will try our best to find a solution to make the shipping cost lower and will make a refund to you if you cannot cover the whole freight cost.

Some locations and countries don't support ship by sea, in this case, we are not able to ship your package at a flat shipping rate. Our service team will contact you via this issue as soon as we can and we will make you a refund if you don't agree to pay the additional shipping cost by express.

 

Location We Ship to

 

We can ship our products to almost every country through FedEx, DHL, or UPS.

Ebeestock ships worldwide, covering Europe, North America, Oceania, Asia, South America, Africa and more. We cooperate with DHL, FedEx, UPS, TNT, EMS and other international carriers and guarantee that your order reaches you safely and securely. As long as those carriers can reach your place, we can ship our products there. Here is a list of the countries we can ship to. If your country or region is not listed below, please consult us before you place an order.

 

Europe Americas Asia Africa Oceania

Albania

Andorra

Austria

Belarus

Belgium

Bosnia

Bulgaria

Croatia

Czech Republic

Denmark

Estonia

Faeroe Islands

Finland

France

Germany

Gibraltar

Greece

Guernsey

Hungary

Iceland

Ireland

Italy

Jersey

Latvia

Liechtenstein

Lithuania

Luxembourg

Macedonia

Malta

Moldova

Monaco

Montenegro

Netherlands

Norway

Poland

Portugal

Romania

Russia

San Marino

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Turkey

Ukraine

United Kingdom

Vatican City State

Anguilla

Antigua & Barbuda

Argentina

Aruba

Bahamas

Barbados

Belize

Bermuda

Bolivia

Brazil

Canada

Cayman Islands

Chile

Colombia

Costa Rica

Cuba

Dominica

Dominican Republic

Ecuador

El Salvador

French Guiana

Guyana

Greenland

Grenada

Guadeloupe

St. Pierre & Miquelon

Guatemala

Haiti

Honduras

Jamaica

Martinique

Mexico

Montserrat

NL Antilles

Nicaragua

Panama

Paraguay

Peru

Puerto Rico

St. Barthelemy

St. Kitts & Nevis

St. Lucia

St. Martin

Suriname

Trinidad & Tobago

United States

Uruguay

Venezuela

St. Vincent & the Grenadines

Afghanistan

Armenia

Azerbaijan

Bahrain

Bangladesh

Bhutan

Brunei

Cambodia

China

Cocos (Keeling) Islands

Cyprus

East Timor

Georgia

Hong Kong

India

Indonesia

Iraq

Israel

Japan

Jordan

Kazakhstan

North Korea

South Korea

Kuwait

Kyrgyzstan

Laos

Lebanon

Macau

Malaysia

Maldives

Mongolia

Myanmar

Nepal

Oman

Pakistan

Philippines

Qatar

Saudi Arabia

Singapore

Sri Lanka

Syria

Taiwan

Tajikistan

Thailand

Turkmenistan

Uzbekistan

Vietnam

Yemen

Algeria

Angola

Benin

Botswana

Burkina Faso

Burundi

Cameroon

Canary Islands

Cape Verde

Central African

Chad

Comoros

Congo

Cote D'Ivoire

Djibouti

Eritrea

Ethiopia

Gabon

Gambia

Ghana

Guinea

Guinea Equatorial

Guinea-Bissau

Kenya

Lesotho

Liberia

Libya

Madagascar

Malawi

Mali

Mauritania

Mauritius

Mayotte

Morocco

Mozambique

Namibia

Niger

Nigeria

Reunion

Rwanda

Senegal

Seychelles

Sierra Leone

Somalia

Somaliland

South Africa

Sudan

Swaziland

Tanzania

Togo

Tunisia

Uganda

Western Sahara

Zambia

Zimbabwe

Sao Tome & Principe

American Samoa

Australia

Christmas Island

Cook Islands

Falkland Islands

Fiji

French Polynesia

Guam

Kiribati

Marshall Islands

Micronesia

Nauru

New Caledonia

New Zealand

Niue

Norfolk Island

Northern Mariana

Palau

Papua New Guinea

Pitcairn Islands

Samoa

Solomon Islands

St. Helena

Tokelau

Tonga

Tuvalu

Vanuatu

Wallis and Futuna


While you choose to ship through E-Packet, we can only ship to: 

 

 

Asia Japan, Thailand, Israel, Russia, Hong Kong(China), Korea, Malaysia, Turkey, Saudi Arabia, Singapore, and China.
Europe Ukraine, Spain, United Kingdom, France, Germany, Norway, Denmark, Netherlands, Finland, Austria, Hungary, Poland, Ireland, Belgium, Italy, Sweden, Portugal, Switzerland, Luxembourg and Greece.
North America The United States, Canada, Mexico.
Oceania New Zealand, Australia.
 
If any further questions about the shipment to your country, please try to contact us at sales@ebeestock.com, we're pleased to help you!
PS. All free shipping orders will be shipped through E-PACKET/Sea.

 

 

Tracking Your Package

Once your order has been shipped, we will send you an email with the tracking number for you to follow up on the package status. 

Here is the link for you to check package status, please just paste your tracking number here and click the track button. Any questions about your package status, please feel free to drop us an email. 

https://www.17track.net/en

 

About Customs Charge

 

You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country. 

We advise you to find out about the local regulations prior to ordering from us. Elecbee can not give you advice or information about tax rates and customs charges in your country.

If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.

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